Questions before you book?
A few useful answers to help you choose your next step.
Before your visit.
I’m not sure which treatment to choose. Can you help?
Yes. Email info@vitacareclinic.co.uk and we’ll help you find the right next step. You don’t need to know a treatment name before getting in touch.
Do I need a consultation before treatment?
Lines & wrinkles and Vitamin D require an assessment with our prescriber first. Treatment with Anika is arranged separately after approval. For treatments you can book directly, such as microneedling, Anika checks suitability at the start of your appointment.
What happens at my appointment?
At a treatment appointment, Anika will review your medical history, discuss your concerns and explain the treatment and aftercare before you decide whether to proceed. Please complete any forms sent to you before your visit. For Lines & wrinkles consultations, you must be 18 or over and bring valid photo ID.
Do I need to pay a deposit?
For directly bookable treatments, your deposit is shown before payment and deducted from the treatment price. Prescriber appointments are arranged separately with the clinic. See our deposit and cancellation policy for the terms.
How do treatment courses work?
Your online booking is for the first session. We arrange the remaining included sessions with you separately. The booking menu shows the total course price and how many sessions are included.
Can I change my appointment?
Please give at least 48 hours’ notice. Use the reschedule link in your booking email, or contact the clinic if your appointment is less than 48 hours away. See our cancellation policy for payment and cancellation terms.